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We get that a woman expresses herself through what she wears – at work, at home and at play. Living life fully means women choose to play all their roles with confidence and style.įor more than half a century, we have evolved with the needs of real women who live full, active lives. They juggle more activities, play more roles and carry more expectations.īut what women value is what they have always valued: connecting with others, making smart choices, looking and feeling great. Real women live ever more complicated lives. Read More » How Do I Check the Status Of Or Track an Order?Īt ANN INC., WE GET WOMEN. Merchandise without an original receipt that is deemed Final Sale on the date of return may not be returned or exchanged. Returns without an original receipt will be credited for the item's current selling price on the date of the return, in the form of a merchandise credit. 88 cent price ending) may not be returned or exchanged. Final sale merchandise (merchandise with a. Returns accompanied by an original receipt, made more than 30 days after purchase, will be credited for the item's current selling price either in the form of a merchandise credit** or as a merchandise exchange. For gift returns that are received within 30 days of the transaction date, an E-Gift certificate* will be emailed for the amount paid by the sender. Additionally, merchandise purchased in-store cannot be returned by mail - it must be returned to a store.Īnn Taylor Factory will credit you for returns accompanied by an original receipt, received within 30 days of purchase for the price paid either in the original form of payment or as a merchandise exchange. Please note: Ann Taylor Factory cannot accept Ann Taylor Factory returns at Ann Taylor, LOFT, Lou & Grey or LOFT Outlet stores. Unwashed, unworn and defective merchandise may also be returned or exchanged at any Ann Taylor Factory store, with the exception of select merchandise noted in return policy below.

Read More » How Can I Get a Price Adjustment?Īnn Taylor Factory will accept your return or exchange of unworn, unwashed and defective merchandise purchased on website by mail. Standard shipping is not available in Alaska, Hawaii or Puerto Rico

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Free shipping offers are valid on standard shipping for orders placed at and shipped within the United States with a specified minimum purchase.Promo codes are not valid at Ann Taylor Factory or Ann Taylor stores, LOFT or LOFT Outlet stores, Lou & Grey stores,, , and.Promo codes cannot be used for adjustments to prior purchases or returned merchandise.Promo codes are not for resale and not redeemable for cash.Taxes, shipping and handling fees, gift card and gift box purchases, and payment of credit cards do not count towards the qualifying amount. Your order may need to be of a certain dollar amount to qualify.Promo codes may be used only once, unless otherwise specified.

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Only one promo code may be used per order.

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Some promo codes may not be combined with other offers in the same order, and may only apply to certain price points (i.e., full price only) or select items.

To use a promo code, your order must be placed during the specified promotion period.

In the Order Total box, prices for qualifying items will be automatically reduced by the amount of the promotion.

Click the "Apply" button at the website of Ann Taylor Factory.

In the Shopping Bag, enter your promo code in the Have A Promo Code box.

Read More » How Do I Cancel Or Edit an Order? Additionally, if you return items that have been purchased with a gift card, the credit will be put back on the original form of payment. This may result in the authorized funds temporarily not being available for use on another purchase. If you try to place an order using an unregistered gift card, it will be declined - but the funds will be authorized for use, although not drawn from the card. Your order will not process unless the card is registered with the issuing bank and a valid billing address is provided. If you would like to use a gift card issued by American Express, Discover, MasterCard or Visa, please register it first at the website listed on the back of the card.

All payments must be made in full at time of shipment. Simply enter the information in Step 3 of our checkout process. Ann Taylor Factory offers you the convenience of numerous payment options, including the Ann Taylor Card or LOVELOFT Card, Ann Taylor Factory, Ann Taylor, LOFT, LOFT Outlet, Lou & Grey E-Gift Certificate or Gift Card or any one of the following major credit cards: American Express, MasterCard, Visa, Diners Club, Discover and JCB.